Terms of Service

TERMS OF SERVICE VirtualInfocom 1. Introduction
Welcome to VirtualInfocom.
These Terms of Service ("Terms") govern your access to and use of the VirtualInfocom website, games, mobile applications, software, digital products, online services, and other interactive entertainment platforms developed, published, or operated by VirtualInfocom.
VirtualInfocom is engaged in game development, game publishing, interactive entertainment, animation, immersive technologies, and software development.
By accessing our website, downloading our games or applications, creating an account, or using our services, you agree to these Terms.
If you do not agree with these Terms, please discontinue using our services.
2. Eligibility and User Responsibilities
You must meet the minimum age requirements applicable in your country to use our services.
Users below the age of legal adulthood must obtain consent from a parent or legal guardian wherever required by law.
You agree to provide accurate information when creating an account or using our services.
You are responsible for maintaining the confidentiality of your login credentials.
You must use our games and services only for lawful and legitimate purposes.
3. Intellectual Property Rights
All intellectual property associated with VirtualInfocom, unless otherwise stated, remains the property of VirtualInfocom or its respective licensors.
This includes:
Game concepts, characters, stories, and narratives.
Game source code, software, and applications.
Artwork, graphics, animations, and visual effects.
Music, sound effects, and audio assets.
Logos, trademarks, and brand identities.
Game environments, designs, and interactive experiences.
Websites, digital content, and proprietary technology.
You may not copy, reproduce, modify, distribute, reverse-engineer, sell, commercially exploit, or create derivative works from our intellectual property without prior written permission.
Some games or digital products may include licensed third-party assets, technologies, trademarks, or intellectual property. Such materials remain the property of their respective owners and are governed by their applicable licences.
4. Game Usage and User Conduct
Users agree not to:
Use cheats, bots, hacks, exploits, or unauthorized software to manipulate gameplay.
Disrupt servers, networks, game environments, or other users' experiences.
Attempt unauthorized access to our systems or databases.
Distribute malicious software or harmful content.
Harass, threaten, abuse, discriminate against, or impersonate other users.
Upload unlawful, defamatory, offensive, sexually exploitative, or copyright-infringing content.
Exploit technical vulnerabilities or interfere with the normal operation of our services.
VirtualInfocom reserves the right to suspend or terminate access to its services for violations of these Terms.
5. User-Generated Content
Certain games, applications, or platforms may allow users to upload, create, share, or communicate through content, including images, text, videos, designs, and other digital materials.
Users retain ownership of content they lawfully create, subject to third-party rights.
By submitting content to a VirtualInfocom service, you grant VirtualInfocom a non-exclusive, worldwide, royalty-free licence to host, store, display, reproduce, and distribute that content as reasonably necessary to operate, maintain, and provide the relevant service.
You represent that you have the necessary rights and permissions to submit such content.
VirtualInfocom reserves the right to remove content that violates these Terms or applicable laws.
Where user-generated content features are available, we may provide reporting, moderation, and blocking mechanisms appropriate to the service.
6. Purchases, Payments and Virtual Items
Certain games and applications may offer paid downloads, subscriptions, in-app purchases, virtual currencies, downloadable content, upgrades, or other digital products.
All prices and payment conditions will be displayed before purchase.
Payments may be processed through authorised third-party payment providers or app distribution platforms.
Purchases made through Google Play or Apple's App Store are subject to the respective platform's payment, cancellation, and refund policies.
Virtual currencies, game credits, rewards, and digital items have no cash value unless expressly stated otherwise.
Virtual items are generally non-transferable and cannot be exchanged for real-world money.
Refunds, where applicable, will be handled in accordance with applicable law and the relevant payment platform's policies.
VirtualInfocom reserves the right to modify or discontinue digital features, subject to applicable law and any contractual obligations.
7. Third-Party Platforms and Services
Our games and applications may be distributed through third-party platforms, including:
Google Play Store
Apple App Store
Microsoft platforms
Steam and other gaming distribution platforms
Other authorised digital marketplaces
Your use of these platforms is also governed by their respective terms, conditions, developer policies, and usage rules.
VirtualInfocom does not control independent third-party platforms and is not responsible for their separate services, policies, or operations.
Nothing in these Terms overrides the mandatory terms of an applicable app marketplace or platform agreement.
8. Privacy and Data Protection
VirtualInfocom respects user privacy.
We may collect and process information necessary to provide our services, maintain accounts, improve gameplay, prevent fraud, provide customer support, and maintain security.
Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
We aim to follow relevant privacy and data protection requirements, including applicable provisions of:
India's Digital Personal Data Protection Act and applicable rules.
The European Union's General Data Protection Regulation (GDPR), where applicable.
The California Consumer Privacy Act, as amended (CCPA/CPRA), where applicable.
Children's privacy and online safety laws in applicable jurisdictions.
Applicable data protection and consumer privacy laws in other countries.
Please refer to our separate Privacy Policy for information about data collection, processing, sharing, retention, and user rights.
9. Children and Parental Responsibility
Some VirtualInfocom games and applications may be suitable for younger audiences, while others may be intended for mature audiences.
Age ratings and content descriptions will be provided wherever applicable.
We do not knowingly permit children to use services in violation of applicable age restrictions or privacy laws.
Parents and legal guardians are responsible for supervising children's use of digital services where required by law.
Where required, parental consent and appropriate age-related safeguards will be implemented.
10. Updates, Maintenance and Availability
VirtualInfocom continuously works to improve its games, applications, and technology platforms.
We may:
Release updates, patches, and new features.
Modify gameplay, content, or functionality.
Temporarily suspend services for maintenance.
Discontinue certain products or services.
Restrict access where necessary for security, legal compliance, or operational reasons.
We do not guarantee uninterrupted or error-free availability of every service.
11. Copyright and Intellectual Property Complaints
VirtualInfocom respects the intellectual property rights of creators, developers, publishers, and other rights holders.
If you believe that content available through our website, games, or applications infringes your copyright, trademark, or other intellectual property rights, please contact us with:
Your name and contact information.
Identification of the copyrighted or protected work.
Details of the allegedly infringing content.
The relevant website, game, or application location.
Evidence of your ownership or authority to act on behalf of the rights holder.
We will review legitimate complaints and take appropriate action in accordance with applicable laws.
12. Disclaimer of Warranties
Our games, applications, websites, and digital services are provided on an "as available" and, to the extent permitted by law, "as is" basis.
We do not guarantee that:
Every service will always be available.
Games will operate without bugs or technical interruptions.
All content will be compatible with every device.
Online services will remain available indefinitely.
Third-party platforms or services will operate without interruption.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, VirtualInfocom shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.
This may include loss of profits, loss of data, loss of virtual progress, or business interruption, subject to applicable law.
Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury where liability cannot legally be excluded, or any other liability that applicable law does not permit us to limit.
14. Suspension and Termination
VirtualInfocom may suspend, restrict, or terminate access to its games, applications, accounts, or services where:
A user violates these Terms.
Illegal or fraudulent activities are identified.
Security or operational risks arise.
Required by applicable law or a competent authority.
Users may discontinue using our services at any time.
Termination does not affect rights or obligations that have already accrued or provisions that are intended to survive termination.
15. International Use and Legal Compliance
VirtualInfocom operates in a global digital environment.
Users accessing our website, games, and applications from different countries are responsible for complying with applicable local laws and regulations.
Our services must not be used for activities prohibited under applicable laws, including intellectual property infringement, fraud, unlawful distribution of digital content, or unauthorised access to computer systems. Certain games, services, or digital features may not be available in every country due to legal, regulatory, licensing, or platform restrictions.
16. Governing Law and Dispute Resolution These Terms shall be governed by the laws of India, without disregarding mandatory consumer protection and other applicable legal rights in the user's country of residence.
Subject to applicable law, disputes shall be submitted to the competent courts in Kolkata, West Bengal, India.
Where mandatory local laws provide users with additional rights or alternative forums for dispute resolution, those rights shall remain unaffected.
17. Changes to These Terms
VirtualInfocom may update these Terms from time to time to reflect changes in technology, business operations, legal requirements, or platform policies. Updated Terms will be published on our website with a revised "Last Updated" date. Continued use of our services after the effective date of an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law. Where required, we will seek renewed consent or provide advance notice.
18. Contact Information For questions, complaints, intellectual property concerns, or legal enquiries relating to these Terms, please contact: VirtualInfocom Website: https://virtualinfocom.com Email: arijit@virtualinfocom.net Registered Office: Biplabi Surya Sen Road, Tarapukur W, Paschimpally Agarpara, North 24 Pparganas PS Khardah Kolkata - 700109 West Bengal Country: India © VirtualInfocom. All Rights Reserved. VirtualInfocom develops and delivers interactive entertainment, games, digital experiences, and technology solutions for a global audience. All rights are reserved unless expressly licensed or otherwise stated.